Air Astana enhances Nomad Club frequent flyer programme
Air Astana will introduce significant enhancements to Nomad Club frequent flyer programme on 17th May 2024. The
upgrading of the programme follows an analysis of passenger feedback and marks an important milestone in the
programme’s ongoing development.
As part of the comprehensive update, the methodology for point allocation within the Nomad Club programme has
been restructured. It will now be allocated based on the expenditure per fare, rather than per flight distance,
as previously. In addition, the process for making bookings utilizing earned points will be improved, with
direct accessibility using only one click on the homepage of airline's website. Additionally, the minimum
threshold for the acquisition of award tickets or upgrades will be dynamically adjusted in accordance with
flight load.
During the transition period from 17th to 20th May 2024, Nomad Club services, including those at check-in, the
reservation centre, sales offices, the website and the app, will be temporarily inaccessible. From 21st to 25th
May, 2024, intermittent access to personal accounts may be experienced due to the ongoing corporate website
upgrade. Nomad Club members are encouraged to complete any planned transactions within their personal accounts
by 17th May 2024. Members' statuses and accrued points will seamlessly transfer to the new system without any
changes; while points earned from flights during the transition phase will be automatically credited.
Air Astana aims to conclude the transformation of the programme by end of summer, with new privileges available
to Nomad Club members to be announced additionally. For more details on the Nomad Club programme changes, check
out our FAQ
section.
Any enquiries regarding Nomad Club services should be directed to Help Centre at help.airastana.com or by phone:
+7 727 244 55 30.
Air Astana's Nomad Club frequent flyer loyalty programme was launched on 1st December 2007 and currently has
600,000 members in 155 countries. It offers four membership tiers: Blue, Silver, Gold and Diamond