Our Awards
Dedication to high standards of safety and service has made us a multi-award-winning airline.
Globally Acknowledged
Air Astana is an internationally recognised airline that is proud to have been a recipient of numerous awards, demonstrating our strong commitment to delivering top-notch service. We feel honoured and humbled by the recognition we receive from our valued customers and industry experts. Learn more about the different awards we've earned over the years, along with certificates and our memberships in industry-recognized organisations.
2022, 2023, 2024
Best Airline in Central Asia and CIS by Skytrax World Airline Awards
2025
APEX Best Overall Airline in Central Asia Award
2024
Airline Business Award at Airline Strategy Awards
2018-2021, 2024, 2025
APEX Five Star Major Airline award
Certificates
Our certificates attest to our adherence to safety, excellence, and industry compliance.
ISO 45001 occupational health and safety management system International standard certificate
Certificate of information security management ISO/IEC 27001:2013
Certified by IATA Operational Safety Audit (IOSA)
Certified by European Aviation Safety Agency
Memberships
Being a member of international organisations allows us to uphold worldwide benchmarks.
International Air Transport Association (IATA)
Association of Asia Pacific Airlines (AAPA)
IATA Clearing House
Flight Safety Foundation
Help Centre
You can access helpful information about our services or submit your requests on various subjects directly to Air Astana.