Air Astana
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Essential Travel Guidelines

Preparing for your flight? Find must-know information for a smooth journey, including valid travel documents, policies, and important notices.

Check-in and Boarding Timelines

Find out crucial flight details, such as boarding times and check-in closure. 

Travel Documents

Make sure you have the necessary travel documents, including your valid identification and any others required. 

Rules of Conduct for Passengers

Review airline policies regarding unacceptable passenger behavior. 

Name Change

Learn how to handle name corrections for your booking.

Help Centre

You can access helpful information about our services or submit your requests on various subjects directly to Air Astana.