Essential Travel Guidelines
Preparing for your flight? Find must-know information for a smooth journey, including valid travel documents, policies, and important notices.
Check-in and Boarding Timelines
Find out crucial flight details, such as boarding times and check-in closure.
Travel Documents
Make sure you have the necessary travel documents, including your valid identification and any others required.
Rules of Conduct for Passengers
Review airline policies regarding unacceptable passenger behavior.
Name Change
Learn how to handle name corrections for your booking.
Help Centre
You can access helpful information about our services or submit your requests on various subjects directly to Air Astana.