Kaspi.kz - Prompt payments for everyone

Pay for your airline tickets at airastana.com or in the Air Astana mobile app via Kaspi.kz app using Kaspi Gold credit card or Kaspi loan. Complete your booking, select Kaspi.kz at payment. You will be transferred to Kaspi.kz app via QR code (from your desktop computer) or automatically. Please choose your Kaspi Gold so that the amount is debited from your payment card. If Loan is selected, then follow the simple steps in Kaspi.kz. The whole procedure will take a few minutes. In each case, the decision is made individually based on credit history and solvency. You can find out the exact period and amount of the monthly instalments during the loan application. In case of refusal, a message will appear, after which you can choose Kaspi Gold or return to airastana.com. If during the purchase the ticketing time limit has expired, then the loan is cancelled - you need to go through the whole process again.

Credit Terms

Loan term, months	4, 6, 12, 24 months
Amount tenge	from 1 000 to 1 000 000 tenge
Commissions	No commissions
Partial early payment	As per bank rules
Full early repayment As per bank rules	As per bank rules

How It Works?

1. How to refund an Air Astana ticket purchased on credit via Kaspi.kz?

Refunds are made in accordance with the fare rules. To do this, you need to follow the link and apply for a voluntary return. Your loan will be repaid ahead of schedule. Moreover, if there is an outstanding balance, it will have to be repaid in accordance with the loan agreement. Please read the fare conditions for changing your booking or refunding your ticket.

2. How to refund an Air Astana ticket purchased with Kaspi Gold?

Refunds are made in accordance with the fare rules. To return an air ticket, you need to follow the link and apply for a voluntary return. Please read the fare conditions for changing your booking or refunding your ticket.

3. I have initiated a refund for an Air Astana ticket paid via Kaspi.kz, but the amount was not received in full. What should I do?

You may have bought a ticket at a “refundable with a fee” fare. In this case, the amount of the fee will be withheld. If after the return you have the loan amount left, you will need to repay it in accordance with the loan agreement.

Please read the fare conditions for changing your booking or refunding your ticket.

4. I have initiated a refund for an Air Astana ticket paid via Kaspi.kz. What happens if I have already paid several monthly instalments?

The rest of the funds will be returned to your Kaspi Gold. If you do not have Kaspi Gold, you can withdraw money at Kaspi.