MyUPGRADE – Explained
MyUPGRADE enables booked and ticketed economy class passengers to make an offer to Air Astana to upgrade their ticket to Business Class. There are a number of ways in which you will have the opportunity to make such an offer.
Pre-Departure Email: Passengers booking online at www.airastana.com may receive an email highlighting the opportunity to make an offer on the basis that there is satisfactory seat availability in Business Class and they are booked on an eligible route and date. This email will be sent to you after booking at www.airastana.com provided that your booking is made more than 48 hours in advance of departure.
Marketing Page: All Air Astana passengers, irrespective of how they have booked their tickets, will have the opportunity to visit the dedicated page at www.airastana.com to check if the flight and date is eligible for an upgrade. If so, follow the instructions and make an offer online.
Passengers will also be able to access this marketing page from the My Booking menu tab on the Air Astana home page, as well as follow online links from their Electronic Tickets issued via Air Astana offices.