About Us
Air Astana is one of the largest airlines in Central Asia, offering award-winning services on modern aircraft to destinations from the Far East to Western Europe.
Mission, Goals, and Values
Our mission is to build one of the finest airlines in the world from the Heart of Eurasia. Our goals drive this commitment:
- We implement the highest safety standards.
- We are and must be the most reliable airline in the region with the highest standards of customer service.
- We profitably grow and improve our fleet, route network, and product.
- We work to the highest standards of integrity and business ethics.
- We recruit, appraise, and reward staff based on merit and enable them to develop to their maximum potential.
- We are a socially responsible organization.
- We are a global ambassador for Kazakhstan.
History
Established in late 2001, Air Astana conducted its maiden flight on the 15th of May 2002, with the inaugural attended by President Nursultan Nazarbayev and Sir Richard Evans representing the two shareholders - the Government of the Republic of Kazakhstan and BAE Systems PLC of the UK. These shareholders remain committed partners, with the Government holding a 51 percent share through its Samruk-Kazyna National Welfare Fund, and BAE Systems PLC holding 49 percent.
Air Astana holds the European Aviation Safety Agency's (EASA) Part 145 approval, ensuring its fleet maintenance adheres to EASA requirements. In March 2019, Air Astana renewed its EASA Third Country Operators (TCO) certification audit with zero findings and is certified as an EASA Part 147 Training Organization. Demonstrating its commitment to safety, the airline successfully completed the International Air Transport Association’s Operational Safety Audit (IOSA) for the 8th time in May 2021.
On-Time Performance
Timely departures and arrivals are a cornerstone of our service, and we are dedicated to achieving consistent on-time performance.Growing the Fleet
With a current fleet of 54 western aircraft boasting an average age of 5.2 years, Air Astana Group has expanded its operations to cover over 40 domestic and international routes. To ensure the highest standards of service, the airline relies on a team of more than 6,000 highly qualified staff. Guiding the Air Astana team since the autumn of 2005 is Peter Foster, an airline executive with over 30 years of management experience. Demonstrating adaptability and innovation, the airline achieved a significant milestone in May 2019 with the successful launch of FlyArystan, marking the region's first truly low-cost carrier.
Media about Us
Airline Partners
Our Awards
Air Astana has earned recognition and awards, highlighting our commitment to providing excellent service and ensuring safety. READ MORECorporate Responsibility
Guided by a sense of corporate responsibility, we strive for sustainable practices, social impact, and ethical conduct in all aspects of our operations. FIND OUT MOREHelp Centre
You can access helpful information about our services or submit your requests on various subjects directly to Air Astana.
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