Note: If you have any queries relating to flight booking/ reservation changes / cancellation, refund, Special services and Assistance, and others questions relating to your journey, please send to  Call Centre.

Dear passengers! 

This page is intended for Air Astana customers feedback. Here you can submit an interested questions, share your comments and wishes. 

Kindly choose a subject you are interested in and fill-in the fields. Please note that correct fill-in of the form will help us to provide you with prompt and qualified answer. 

The airline reserves the right not to reply on your query in case: 

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