Special Baggage
Please take a moment to review our policies if you are travelling with special baggage.
Carriage of Special Equipment
Whether you're a member of a sports team, a touring musician, or simply someone looking to bring along special equipment for your holiday, we recognize the significance of transporting your cherished items. By adhering to our provided guidelines, we ensure your belongings arrive safely and on time.
Carriage of baggage, including special equipment such as sports equipment, weapons and ammunition, and musical instruments, on joint flights under codeshare and interline agreements is subject to the rules of the operating carrier.
Oversized baggage (a bag with a total sum of three dimensions exceeding 158 cm) when departing from Dubai airport, UAE, will only be accepted at the special OOG (OUT OF GAUGE) check-in counter, and an additional charge of AED 45 will apply. This payment will be processed by the DNATA Ground Handling Company. Please note that this fee does not apply to the pet carriage service in the baggage compartment.
To ensure thorough preparation, it's essential to obtain approval in advance and make reservations for the transportation of specific sports equipment and special items. We strongly advise packing your sports equipment with care, particularly any items designated for travel in the cargo hold as checked baggage. If you possess a designated transportation cover or case, we recommend packing your items in it for added protection.
You can transport sports equipment without additional charges if it complies with the free baggage allowance specified by your ticket's fare. However, if you already have checked baggage, the sports equipment will be subject to an additional fee. For passengers with a Basic fare, the transportation of sports equipment is treated as excess baggage, and weight limitations will apply. If your baggage exceeds the permitted quantity or weight, you can use the excess baggage service. Please note that no individual item of baggage can exceed 32kg in weight.
Please review the following list of sports equipment to determine if prior approval and additional payments are required, and access useful information regarding the transportation of sports equipment.
Ski equipment One case, containing a pair of skis and a pair of ski poles One case, containing a pair of ski shoes and a helmet |
Tennis or Squash equipment One case, containing one racket |
Badminton equipment One case, containing two rackets |
Fishing equipment One bag or case, containing two fishing rods and a set of fishing gear, all packed in one case |
Horse-riding equipment One case, containing a pair of special shoes and one saddle |
Ice or inline skating One case, containing a pair of ice skates or inline skates |
Archery equipment One case, containing one or two sets of archery equipment |
Paddles and oars One case, containing one or a pair of paddles or oars, for canoes, kayak etc. (Maximum length of a paddle - 250cm) |
Hula hoops for rhythmic gymnastics One case, containing one or several hoops |
Crossbow, underwater crossbow One case or cover containing the crossbow |
To ensure smooth transportation of the equipment listed below, it is essential to obtain prior approval and additional payment if its weight exceeds the free baggage allowance specified in your ticket fare.
Kindly send a request for approval at least 24 hours before your flight departure, either through your tour agency or via the Help Centre.
| Rates on domestic flights | Rates on international flights departing from Kazakhstan | Rates on international flights departing from other countries | Maximum equipment allowed per passenger | |
| Golf equipment | 10,000 KZT | 25 EUR | 25 EUR | One case/golf bag, weighing a maximum of 15kg, containing: 14 golf clubs, 12 golf balls, golf tees, one pair of golf shoes |
| Snowboard equipment | 10,000 KZT | 25 EUR | 25 EUR | One case, containing one snowboard One case, containing a pair of ski shoes and a helmet |
| Water skiing | 10,000 KZT | 25 EUR | 25 EUR | One case, containing a pair of water-skis |
| Ice hockey equipment | 10,000 KZT | 25 EUR | 25 EUR | One case, containing one or two hockey sticks One case, containing equipment (a pair of ice skates, one set of body protectors, one helmet) |
| Jumping poles | The payment for additional baggage is required. | The payment for additional baggage is required. | The payment for additional baggage is required. | One case, containing one or two poles The length of the pole must not exceed 485 cm. |
To ensure smooth transportation of the equipment listed below, it is essential to obtain prior approval and additional payment is necessary. Kindly send a request for approval at least 24 hours before your flight departure, either through your tour agency or via the Help Centre.
| Rates on domestic flights | Rates on international flights departing from Kazakhstan | Rates on international flights departing from other countries | Maximum equipment allowed per passenger | |
| Surf boards and kite boards | 10,000 KZT | 25 EUR | 25 EUR | One case, containing one board |
| Canoes | 10,000 KZT | 50 EUR | 50 EUR | One case, containing one canoe |
| Bicycles | 10,000 KZT | 50 EUR | 50 EUR | One bicycle |
| Diving equipment | 10,000 KZT | 25 EUR | 25 EUR | One case, containing: a buoyancy control device, a regulator, a mask and snorkel, one wetsuit, a pair of fins, a weight belt with weights |
| Weapon | 10,000 KZT | 50 EUR | 50 EUR | One weapon or one package of ammunition |
Bicycles must be securely packed with pedals removed and tires deflated.
For diving equipment, bottles must be empty with valves open during transportation. Diving lamps must be de-energized, lamps and batteries removed, and carried in carry-on baggage.
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Additional Baggage
Baggage Allowance
