You can redeem your points for an upgrade as long as the flight is still open for sales.

Yes, you can use your points to upgrade tickets for anyone you wish.

Yes, you will enjoy all the privileges of a regular Business Class ticket, including access to the Business Lounge and increased baggage allowance.

Yes, all Business Class privileges apply, including lounge access and increased baggage allowance.

Points and miles are credited according to the original Economy Class fare, not the upgraded class.

Yes, fully unused upgrades may be refunded with a deduction of 5,000 points, provided the refund request is submitted to the Nomad Club Service Center at least 72 hours before international flights or 24 hours before domestic flights. The refund of the original Economy Class ticket must be processed at the original point of sale according to the fare rules.

Upgrades are not available on partner (code-share), charter, or subsidized flights, nor on promotional, sale, group, or award fares (booking classes O, G, R, N) and tickets issued on Turkish Airlines or Lufthansa stock.

The first date change is free, subject to seat availability and standard rules for award ticket rebooking (at least 72 hours before international departures and 24 hours before domestic departures).
Subsequent changes are subject to a deduction of 3,000 points or a fee of 15,000 KZT.

For international routes, additional charges may apply due to differences in airport fees and taxes between Economy and Business Class. This amount must be paid online at the time of the upgrade.

You can submit a special request via help.airastana.com to request the opening of an award seat. Please note that submitting a request does not guarantee availability.