Online Refund

In order to refund your ticket purchased at, please fill out the form below. Once the request is submitted, the amount due (subject to deductions as per fare rules) will be transferred to the card used for online payment within 5 working days.

To request a refund of tickets not purchased at, please contact the original point of issuance.

Refund amount will be calculated based on the fare rules applicable for your booking.

Please note that the actual amount you will receive back might differ from the amount shown on the form below.

NOTE: Online refund can only be requested and processed at least a day after the time of purchase.*

* If you need to refund the ticket at the day of its purchase, please contact our Call Centre.