Promo Terms and Conditions
Air Astana JSC as a legal entity and the Organizer of the Promo "A Magical Time to Fly" extends the term of the Promo till 10 January 2019 (inclusive) according to clauses 1.2 b, 1.4 c of the Rules below. The dates indicated in the Scratch cards and related to the term of the Promo should be considered void. In determining the term of the Promo, Participants must be guided by this clause.
Promo Offer (Promo) — A magical time to fly prize drawing involving all flights operated by Air Astana JSC.
Organizer/Airline — Air Astana JSC.
Promo Webpage — a website for registration of Participants: www.airastana.com/promo
Organizer/Airline Website — https://airastana.com/
Participant — an individual that meets the requirements hereof and has fulfilled the obligations specified herein. Any individual with civil capacity who has reached the age of 16 by the date of the Promo can become a Participant. Employees of the Airline and individuals specified by them as Beneficiaries, as well as other persons involved in the arrangement of the Promo cannot participate in the Promo. Every Participant participates in the Promo pursuing own interests and independently fulfilling all the conditions of the Promo.
Winner — a Participant that has fulfilled the conditions of the Promo to win the Instant and Grand Prize. The Winner of the Grand Prize is randomly selected from all the registered passengers.
Promo Code — a unique code on the scratch card from the chocolate box distributed onboard. The promo code is under the second line on the card which has to be scratched off. The promo code needs to be registered on the Promo Webpage in order to receive a confirmation of Instant Prize and/or participate in the Grand Prize drawing.
Prizes — the Promo goods specified in Clauses 2, 3.1 and 3.2 hereof that a Participant may win by participating in the Promo.
InstantPrize — — 7,000 prizes covered by the protective layer on the scratch card. A prize that can be used only on the Promo Webpage during registration of a Participant; the prize might be an airline ticket discount, Nomad Club bonus points, or MyWIFI voucher.
Grand Prize — an award for the winner Participant of the Promo in the form of airline tickets according to Clauses 2 and 3.2 hereof.
Prize Drawing — a New Year promo held by the Organizer for the Participants from 22 December 2018 through 10 January 2019.
Scratch Card has two fields with a protective layer. The protective layer of one field may cover one of 7,000 Instant Prizes. The other field contains the Promo Code that shall be registered on the Promo Webpage and saved (for more information see Clauses 2 and 3 hereof). The scratch card is in the chocolate box distributed onboard.
Partner — a Participant of joint activities with the Organizer of the Promo.
Beneficiary — an individual who is an immediate relative (spouse, parent, sibling, child) of the Airline employee using service airline tickets for flying with the Airline.
1.1. A Magical Time to Fly (hereinafter — the Promo) is held by Air Astana JSC. Address of the Organizer: 4А Zakarpatskaya Str., 050039 Almaty, the Republic of Kazakhstan.
1.2. To participate in the Promo held from 22 December 2018 through 10 January 2019 an individual that meets the requirements specified in Clause 1.3 hereof shall do the following:
a. Read and understand these Rules and accept them. The acceptance is confirmed by performance of the actions specified below.
b. Buy an airline ticket personally or through third parties for the flights of the Airline from 22 December 2018 through 10 January 2019 (the period of the Promo may be changed at the discretion of the Organizer).
c. Fly with the Airline according to the purchased tickets as specified in Clause 1.2.b. hereof and receive a gift promo box with the scratch card on board during the flight.
d. Register the Promo Code specified on the scratch card at the Promo Webpage before 20 January 2019 (for more information see Clauses 2 and 3 hereof). Each registered Participant can participate in the Grand Prize drawing and receive one of 60 free tickets for their dream trip.
1.3. Only the passenger that flew with the flight specified in Clause 1.2.b. hereof can register the Promo Code.
1.4. The following passengers cannot participate in the Promo:
a. Employees of the Organizer or persons specified by them as Beneficiaries. The Organizer’s Parters cannot participate in the Promo. Each Participant confirms that they meet all requirements for participation in the Promo according to this clause.
b. The right to use the Instant and Grand Prizes (for more information see Clauses 3.1 and 3.2) cannot be transferred (sold, re-sold, given, granted, or bartered) to any third parties by the Winner. The clause above shall not apply to the Instant Prize in the form of a MyWIFI voucher that can be given and/or granted to any third party by the Winner. The Organizer shall be entitled to cancel airline tickets or any Prizes if the requirements of this Clause are not satisfied.
c. The Organizer shall be entitled to unilaterally change these Rules upon preliminary notification of the Participant by posting of a corresponding notice on the Promo Webpage. The notification date shall be the date when corresponding information is published on the Promo Webpage or any other date specified during amendment hereof on the Promo Webpage. If a Participant does not withdraw from the Promo, it is considered as their acceptance of the amendments made.
d. These Rules include the requirement that the passenger whose name is specified in the airline ticket shall provide a valid identification card (passport or driving license) and/or other identification documents (for instance, boarding passes) to guarantee that the name of the ticket holder corresponds to the name specified in the airline ticket. Non-compliance with any terms may result in denial of provision of the Instant and Grand Prizes by the Organizer.
e. The Winners agree that they accept all the terms and conditions of the Promo available at the Promo Webpage.
f. The Organizer shall be entitled to exclude any individual from participation in the Promo and receipt of the Prizes (specified in Clauses 3.1 and 3.2 hereof) whether they are registered as a Participant or not.
g. The Participant who wins the Grand Prize agrees to give promotional interviews regarding their participation in the Promo, including radio and television interviews, as well as those in mass media, or appear in videos and participate in photo shoots for production of graphic promotional materials without receiving any additional remuneration from the Organizer. All copyright for such interviews and other materials shall belong to the Organizer for unlimited period of time and without limitations regarding the territory of use.
a. If this Promo cannot be held for any reasons, the Organizer shall be entitled to suspend or early terminate the Promo, selection of Winners, or delivery of the Prizes at its own discretion and without preliminary notification, or make corresponding changes to these Rules.
b. The Organizer is not liable for the condition of the Instant Prizes, their loss or damage. All expenses and risks associated with receipt of the Instant Prizes shall be covered by the Participants.
c. The results of all prize drawings shall be final and cannot be disputed.
d. The Organizer shall not be liable for any technical failures of the website associated with registration of a passenger as a the Promo Participant, including:
- any actions of the Participants that resulted in a failed registration for participation in the Promo;
- any technical failures due to Internet providers that were not caused by the Organizer.
1. The Promo includes the following Prizes:
|| 1st Instant Prize
|| 30% discount (accumulated 15%+15%) for airline tickets provided that one booking is made for two passengers.
|| 2nd Instant Prize
|| 3,000 Nomad Club bonus points
|| 3rd Instant Prize
|| 1 MyWIFI voucher
|| Grand Prize
|| Airline tickets
2. One Participant may receive maximum 1 Prize of category 4.
If you are not a Nomad Club member, you shall follow the steps specified below to register your Promo Code according to Clauses 1.2.d and 1.3 hereof:
1. Sign in for Nomad Club on the Promo Webpage through New Member or on the Airline Website through Nomad Club — Join Nomad Club.
2. Upon successful signing in for Nomad Club you will receive your membership number and password for your account at the email you specified during registration.
3. To activate your Promo Code, enter your account on the Promo Webpage through Active Member or on the Airline Website through Nomad Club — Manage My Account and enter your Promo Code number in the Promo Code field.
If you are a Nomad Club member, you shall follow the steps specified below to register your Promo Code according to Clauses 1.2.d and 1.3 hereof:
1. To activate your Promo Code, enter your account on the Promo Webpage through Active Member or on the Airline Website through Nomad Club — Manage My Account and enter your Promo Code number in the Promo Code field.
3.1 Instant Prizes
I. In case of winning one of 7,000 Instant Prizes the Participant shall register their Promo Code on the Promo Webpage from 22 December 2018 through 20 January 2019. The Participant receives a confirmation about the receipt of an Instant Prize during registration of the Promo Code on the Promo Webpage .
II. If the Participant wins (does not win) any Instant Prize, they can participate in the Grand Prize drawing, in particular, to win one of 60 free airline tickets. Every Participant can win only 1 (one) Grand Prize (for more information see Clause 3.2 hereof) for the Airline flights.
III. The Participant may win the following Instant Prizes:
a. MyWIFI voucher
1. You can register your Promo Code and receive a MyWIFI voucher only on the Airline Promo Webpage before 20 January 2019 (inclusive). After 20 January 2019 activation of Promo Codes and receipt of MyWIFI vouchers will be impossible.
2. 700 Promo MyWIFI vouchers for 25 Mb and 300 vouchers for 50 Mb can be used only during international flights of the Airline within one year from 22 December 2018 through 14 December 2020.
3. Each voucher can be activated only once.
4. MyWIFI vouchers can be used only on board of Boeing 767–300.
5. To activate MyWIFI voucher on board of the aircrafts specified above, enter the voucher code in the graphic interface of your phone, tablet, or laptop during user connection and registration. The system will provide the corresponding package.
6. MyWIFI can be given to any third party by the Winner.
b. 3,000 Nomad Club bonus points
1. You can register your Promo Code and receive bonus points only on the Airline Promo Webpage before 20 January 2019 (inclusive). After 20 January 2019 activation of Promo Codes and receipt of bonus points will be impossible.
2. Upon activation of the Promo Code your bonus points shall be automatically added to your account.
3. Bonus points can only be added to the account of a Nomad Club member.
4. The bonus points will be valid for 12 months from the day of scoring.
5. The bonus points received under this Promo shall not affect the qualification of the members to the next elite level.
6. The bonus points can be used along with other bonus points to book the award airline tickets or to upgrade from economy to business class of service.
7. Nomad Club award cannot be sold, bought, bartered, or converted into cash.
8. You can register your Promo Code and receive bonus points only on the Airline Website before 20 January 2019 (inclusive). After 20 January 2019 activation of Promo Codes and receipt of bonus points will be impossible. The Nomad Club Terms and Conditions also apply to this Promo. The Nomad Club Terms and Conditions are available here.
1. You can register your Promo Code and receive a discount only on the Airline Promo Webpage before 20 January 2019 (inclusive). After 20 January 2019 activation of Promo Codes and receipt of a discount will be impossible.
2. The discount is provided automatically during registration of a Participant on the Promo Webpage as a link for further booking.
3. The discount for further flights specified in Clause 3 hereof can be used only if one booking is made for 2 passengers traveling together.
4. The discount shall not apply to the following:
A) if one booking includes only 1 (one) passenger;
B) if one booking includes more than 2 (two) passengers.
5. The Airline provides a 30% discount which is an accumulated sum of 15% per each of 2 passengers specified in one booking.
a. The discount shall be applicable only to the tickets purchased before 1 March 2019 via the special link available in the Participant’s Nomad Club profile.
6. The airline tickets purchased with the discount can be used before 31 May 2019.
7. The flight shall be completed before 31 May 2019.
8. The discount shall be applicable to the flights from 1 January 2019 through 31 May 2019 except the flights between 16 March 2019 and 7 April 2019.
9. The discount for airline tickets and the tickets are provided only for the Airline flights and according to the available fares.
10. The discount does not apply to infants and children.
11. The discount is applicable to round trip tickets only.
12. Please follow this link for more detailed information regarding purchase of tickets on the Airline Website.
13. The discount applies to Air Astana flights and only to those destinations that are available in the special booking form.
3.2 Grand Prize
a. All Participants, even if they have already won one of the Instant prizes, get the chance to participate in the Grand Prize draw by registering a Promotion Code on the Promotion Page.
b. The Grand Prize is 1 free ticket only for the Airline’s flights in economy class. The total number of free tickets drawn for the Airline’s flights is as follows: 60 to 40 tickets for domestic and 20 tickets for international destinations.
c. The Participant can win only one (1) Grand Prize.
d. The Grand Prize can be used only by registered Participants of the Promotion and only for the Airline’s flights.
e. The venue of the Grand Prize draw is 55 Vtoraya Ogoreva St., Center 4, Almaty, Kazakhstan.
f. The Grand Prize draw will be held on 23 January 2019 by random selection of the Winner from among all registered Participants, in the presence of a special commission consisting of at least three persons, including the Promotion Organizer’s representatives and an independent notary public (hereinafter, the Commission).
• The Commission members perform the following actions: summing up of the draw conducted with the use of a random number generator;
confirmation of the draw results by signing the relevant protocol (the Commission members’ signatures on the draw protocol are certified by the notary);
• resolution of issues not covered by these Rules, based on their own opinion.
g. The results of the Grand Prize draw will be published on 24 January on the Promotion Web-Page and/or on the Organizer’s Website.
After the Grand Prize draw results are published, both of the following interaction options between the Winner and the Promotion Organizer are allowed in order to receive the Grand Prize:
- Within one working week following the draw date, the Organizer or the person authorized by it contacts the Grand Prize Winner and/or notify him/her of the victory and the procedure to obtain the Grand Prize by email or by phone provided by the Winner when registering as the Promotion Participant and/or when registering in the Nomad Club program for frequent flyers.
- The Promotion Participant who saw his/her name in the announcement about the Winner in the Grand Prize draw on the Promotion Web-Page and/or on the Organizer’s Website contacts the Organizer by email email@example.com or by phone +7 (727) 244 5530.
If the Organizer is not able to contact the Winner and/or does not receive the Winner’s response to the notification of the win and/or the Winner does not contact the Organizer up to and including 25 February 2019, the Organizer has the right to consider the Grand Prize as unused and expired.
h. The Winner undertakes to receive the Grand Prize by providing his/her identity document. In order to receive the Grand Prize, the Winner undertakes to provide the Organizer with the requested information and other necessary documents.
j. In cases where the Winner refused to receive the Grand Prize or the Grand Prize remained unclaimed for any other reason up to and including 25 February 2019, the Organizer disposes of the Grand Prize at its discretion. The Grand Prize cannot be claimed by the Winner repeatedly. The Promotion Winner has no right to claim the cash equivalent of the Grand Prize. The Grand Prize may not be transferred or presented to any other person.
k. The Organizer bears no responsibility for the risk of the Grand Prize loss, possession and disposal after it is received by the Winner.
l. The Grand Prize is issued to the Promotion winner only in line with the Rules. If there are any disputes related to the Promotion run and the Grand Prize receipt, the Organizer’s decision is final.
m. The Grand Prize can be used up to and including 31 May 2019 except the flights between 16 March 2019 and 7 April 2019.
n. The flight shall be finished up to and including 31 May 2019. The trip shall be finished up to and including 31 May 2019.
o. If the Winner does not travel within the timeline specified in clause m, the Grand Prize can be neither used, nor rebooked or refunded.
p. Detailed information about the number of international and domestic destinations for the Winner to chose from will be sent by email to each Winner.
q. Up to and including 31 May 2019, the Winner shall make out the Grand Prize for one of routes provided on the dates specified in clause m and act in line with the instructions received by email. Otherwise, the Grand Prize expires.