Special Services
Please visit the dedicated pages below to discover comprehensive details about the various special services we offer for our passengers.
Travelling with Family
Travelling with Children
Explore special services and essential information for infants, children, and unaccompanied minors.
Information for Expectant Mothers
For a safe and smooth journey during pregnancy, we encourage expectant mothers to review our guidelines tailored specifically for them.
Accessibility
Equipment for Passengers with Reduced Mobility
Discover information about wheelchair options, transportation of personal wheelchairs, and stretcher accommodations on our dedicated pages.
Assistance Dogs
Service dogs are welcome aboard our aircraft at no extra cost for passengers with visual or hearing impairments.
Information for passengers with medical restrictions
To ensure provision of optimal assistance, kindly provide all the necessary information at least 24 hours before departure.
Baggage
Special Baggage
Travel seamlessly with your special equipment, whether it's sports gear or musical instruments.
Meals
Special Meals
Select from our array of special meals tailored to accommodate your dietary requirements.
Need More Information?
How to reach us for more details about special services.Call Centre
Contact us 24/7 for assistance.
Ticket Offices
Locate the nearest office to you.
Help Centre
Find answers in our FAQ resources.