Air Astana
Special ServicesPlease visit the dedicated pages below to discover comprehensive details about the various special services we offer for our passengers.
Travelling with Family
Travelling with Children

Explore special services and essential information for infants, children, and unaccompanied minors.

Information for Expectant Mothers

For a safe and smooth journey during pregnancy, we encourage expectant mothers to review our guidelines tailored specifically for them.

Accessibility
Equipment for Passengers with Reduced Mobility

Discover information about wheelchair options, transportation of personal wheelchairs, and stretcher accommodations on our dedicated pages.

Assistance Dogs

Service dogs are welcome aboard our aircraft at no extra cost for passengers with visual or hearing impairments.

Baggage
Special Baggage

Travel seamlessly with your special equipment, whether it's sports gear or musical instruments.

Meals
Special Meals

Select from our array of special meals tailored to accommodate your dietary requirements.

Need More Information?How to reach us for more details about special services.
Call Centre

Contact us 24/7 for assistance.

Ticket Offices

Locate the nearest office to you.

Help Centre

Find answers in our FAQ resources.