Our AwardsDedication to high standards of safety and service has made us a multi-award-winning airline.
Globally Acknowledged
Air Astana is an internationally recognised airline that is proud to have been a recipient of numerous awards, demonstrating our strong commitment to delivering top-notch service. We feel honoured and humbled by the recognition we receive from our valued customers and industry experts. Learn more about the different awards we've earned over the years, along with certificates and our memberships in industry-recognized organisations.
2024
Sky Choice Travel Award for Best Passenger Service and Product Innovation Airline of the Year
2023
APEX Award for Best Cabin Service and Best Entertainment in Central and Southern Asia
2023
APEX Five Star Major Airline award
2022, 2023
Best Airline in Central Asia and CIS by Skytrax World Airline Awards
Certificates
Our certificates attest to our adherence to safety, excellence, and industry compliance.
Certificate of information security management ISO/IEC 27001:2013
Certified by IATA Operational Safety Audit (IOSA)
Certified by European Aviation Safety Agency
MRO services certified by: Aviation Administration of Kazakhstan, European Aviation Safety Agency EASA Part 145 / EASA Part 147, Aruba Civil Aviation, South Korea ministry, Turkey Civil Aviation, Bermuda islands Civil Aviation, UAE Civil Aviation
Memberships
Being a member of international organisations allows us to uphold worldwide benchmarks.
International Air Transport Association (IATA)
Association of Asia Pacific Airlines (AAPA)
IATA Clearing House
Flight Safety Foundation
Help Centre
You can access helpful information about our services or submit your requests on various subjects directly to Air Astana.