Check-in and Boarding Deadlines
In order to allow yourself ample time for check-in procedures and security checks, always arrive at the airport well in advance of your flight. Please see the table below and familiarise yourself with check-in and boarding gate deadlines.
Normal Check-in and Boarding Deadlines
Route
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Check-in deadline
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Boarding deadline
|
|
Domestic
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Check-in closes 40 minutes prior to scheduled departure time
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Boarding gate closes 15 minutes prior to scheduled departure time
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|
International
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Check-in closes 40 minutes prior to scheduled departure time *
|
Boarding gate closes 15 minutes prior to scheduled departure time
|
| * Kuala Lumpur International Airport and Dubai International Airport: Check-in closes 60 minutes prior to scheduled departure time
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Failure to meet these deadlines may result in the reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation. We are not liable to you for any loss or expense incurred due to your failure to comply with the above-mentioned deadlines.
To avoid airport lines, try our convenient Online Check-in service, available at all airports used by Air Astana.
If you are travelling on a codeshare flight, please obtain information about other airlines' (operating carriers) policies regarding their check-in times and procedures.The operating carriers’ rules and regulations apply.