Essential Information

Check-in and Boarding Deadlines


In order to allow yourself ample time for check-in procedures and security checks, always arrive at the airport well in advance of your flight. Please see the table below and familiarise yourself with check-in and boarding gate deadlines.





Normal Check-in and Boarding Deadlines

Route
Check-in deadline Boarding deadline

Domestic

Check-in closes 40 minutes prior to scheduled departure time

Boarding gate closes 15 minutes prior to scheduled departure time

International

Check-in closes 40 minutes prior to scheduled departure time

Boarding gate closes 15 minutes prior to scheduled departure time

  * Dubai International Airport: Check-in closes 60 minutes prior to scheduled departure time

Failure to meet these deadlines may result in the reassignment of any reserved seats, the cancellation of reservations, and/or ineligibility for denied boarding compensation. We are not liable to you for any loss or expense incurred due to your failure to comply with the above-mentioned deadlines.

To avoid airport lines, try our convenient Online Check-in service, available at all airports used by Air Astana.

If you are travelling on a codeshare flight, please obtain information about other airlines' (operating carriers) policies regarding their check-in times and procedures.The operating carriers’ rules and regulations apply.