Check-in and Boarding Deadlines

In the following cities, check-in at the airport closes 60 minutes before departure:

• Europe: Amsterdam, Antalya, Frankfurt, Istanbul, London.
• Middle East: Doha, Dubai, Jeddah, Madinah.
• Asia: Mumbai, Delhi, Guangzhou, Beijing, Malé, Sanya, Sharm El Sheikh, Tashkent, Phu Quoc, Nha Trang, Da Nang.

Failure to meet these deadlines may result in the reassignment of any reserved seats, reservations cancellation, and/or ineligibility for denied boarding compensation. Please note that we cannot be held liable for any losses or expenses incurred because of failure to adhere to the aforementioned deadlines. 

If you are travelling on a codeshare flight, please ensure you are informed about the check-in times and procedures of the operating carrier(s), as their rules and regulations will apply. 

Please note: Pre-selected seats may be changed. If you have not completed online check-in, the airline reserves the right to reassign your seat due to operational needs.

Please note that the gate number indicated on your electronic boarding pass is subject to change.

For the latest information before boarding, please check:

• the airport flight information displays;
• with airline representatives in the waiting area;