1. What’s the smoking
policy on Air Astana flights?
Smoking is not permitted
on board Air Astana aircraft. Smoking is also restricted in many airport
terminals around the world. If you wish to smoke in an Airport Terminal
Building please ask staff
to direct you to an area where smoking is permitted. Fines can be very
expensive for ignoring No Smoking regulations.
2. Can I use my Mobile
telephone during my flight?
No. The signals
from a mobile telephone may interfere with the communications and electronics
on an aircraft, so all airlines have a policy that mobile telephones MUST BE
SWITCHED OFF before boarding the aircraft and MUST NOT BE SWITCHED ON AGAIN
until you have disembarked from the aircraft.
3. May I use my laptop
computer on board your aircraft?
computer games and cassette recorders can be used during the flight. However,
they must not be used during take-off and landing. If in doubt please ask
the Cabin Crew on your flight before using your computer or any electronic
4. Can my pet travel in
the passenger cabin with me?
Yes, it is
possible for your pet to travel in the passenger cabin with you. However, there
are certain conditions which you must follow. Essentially, your pet must be
kept inside a special pet container at all times. The maximum size of the pet
container is 30 x 47 x 27 cm (for all aircraft types). The maximum weight is 8 kg (17 lb.) for a pet, including the
container. Only one container per passenger is allowed.
your pet may be transported as checked baggage and carried in the aircraft hold
(2 times the normal excess baggage rates apply) or it can be transported as
cargo (special cargo rates apply). Further information can be found in the Carriage of Pets section of this website.
Makes your journey a world class experience