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  • Payment for Tickets through Partners

    Starting from 1 November 2009, Air Astana has introduced a new service for its customers. Now tickets can be paid through Sberbank, Kazkommertsbank and BTA Bank branches. Effective 1 February 2010, payment for tickets can also be made through Kassa 24 Cash Terminals.

    How does it work? Simply follow the steps below:

    Step 1
    Dial Air Astana 24/7 Call Centre number +7 (727) 2 44 44 77 or local offices’ number 58 44 77 in other Kazakhstan cities.*

    Step 2
    Make your reservation, confirm your ticket price and ask an address of the nearest branch of one of our Partner Banks or Kassa 24 Cash Terminal.

    Step 3
    Pay at any Partner Bank’s branch or cash terminal. In order to make a payment through Partner Banks, Client must have a valid ID and Tax Identification Number, booking reference number (PNR) and the exact ticket price.**

    Step 4
    After confirmation of the payment, Call Сentre agent will send E-ticket by e-mail or fax.

    * Please note the telephone numbers for Semey is +7 (7222) 33 57 49 and for Zhezkazgan  +7 (7102) 76 85 51.

    ** The ticket price advised by Call Centre agent is valid on the day of the booking and can be varied in any other day, depending upon exchange rate of US dollar in relation to Kazakhstan tenge on the day of payment.
    Our Partners

    Sberbankkkb24BTA Bank