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Diplomatic Missions
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Important Notices
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  • Online Fare Conditions


    Air Astana offers a whole range of fares on its flights. Each fare type has its own set of conditions.

    Before purchasing the tickets we recommend that you carefully read the conditions of the chosen fare. We reserve the right to amend the fare rules any time without notice.

    If your itinerary contains different fare types on different flight segments, the conditions of the most restrictive fare type shall apply to the whole itinerary. 

    In case of cancelling your seats on a particular flight, you must cancel or rebook your reservation before the scheduled time of departure of the flight. If you fail to do so before the flight’s scheduled departure time, you will be charged an additional penalty for failing to report for a flight (NO-SHOW), specified in the conditions of the fare, regardless of whether the seats were cancelled or not.


  •  ADVANCE SPECIAL 
     These are our very cheapest fares distributed in advance and depending on the availability of seats
     Class Name Economy Class

    32" seat pitch with free hot meal and drinks service.
     Baggage Allowance 20kg free check-in luggage per adult and child 2-11 years (or 2-14 years on flights of Republic of Kazakhstan).
     Maximum Stay 1 month
     Reservations Changes Any time no reservation changes permitted. /Reservation and ticketing must be completed at the same time.
     Cancellation Any time no refunds permitted.
     No Show If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund ticket is non refundable.
     Child Discounts For WOWKZ - Children 2-14 years pay 50% of adult fare; for fares MAP1MKZ/MAP1M/MPX1M children 2-11 years (2-14 years on flights of Republic of Kazakhstan) not permitted.  
     Infant Discounts Infants under 2 year travel free without seat.