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Onboard
Special Services
Cargo Services
  • Special Services


  • Children, Infants and Unaccompanied Minors Policy
    We welcome all passengers on board our services, especially our youngest travellers.
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    Special Meals
    Special meals are available on Air Astana flights on both domestic and international routes.
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  • Carriage of Special Equipment
    We will take the necessary steps to ensure the safe and timely arrival of your equipment.
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    Equipment for Passengers with Reduced Mobility
    We have designed a range of services to assist passengers with reduced mobility. 
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  • Assistance to Visually and Hearing Impaired Passengers
    We aim to make our flights as comfortable and accessible as possible for all customers.
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    Carriage of Pets
    We recognize the importance of being able to transport our customers’ pets on board our flights.
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