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Diplomatic Missions
Travelling to Kazakhstan
Fares and Ticketing
Terms and Conditions
Important Notices
Baggage Information
  • Online Fare Conditions

    Air Astana offers a whole range of fares on its flights. Each fare type has its own set of conditions.

    Before purchasing the tickets we recommend that you carefully read the conditions of the chosen fare. We reserve the right to amend the fare rules any time without notice.

    If your itinerary contains different fare types on different flight segments, the conditions of the most restrictive fare type shall apply to the whole itinerary. 

    In case of cancelling your seats on a particular flight, you must cancel or rebook your reservation before the scheduled time of departure of the flight. If you fail to do so before the flight’s scheduled departure time, you will be charged an additional penalty for failing to report for a flight (NO-SHOW), specified in the conditions of the fare, regardless of whether the seats were cancelled or not.


  •  ADVANCE SPECIAL 
     These are our very cheapest fares distributed in advance and depending on the availability of seats
     Class Name Economy Class
     Maximum Stay 1 month
     Reservations Changes Any time no reservation changes permitted. /Reservation and ticketing must be completed at the same time.
     Cancellation Any time no refunds permitted.
     No Show If you don't turn up for a confirmed reservation and then subsequently want to change dates or apply for a refund ticket is non refundable.
     Child Discounts Not permitted.  
     Infant Discounts Infants under 2 year travel free without seat.